

REAL AIR SOLUTIONS PTY LTD
Residential and Commercial Air Conditioning Installation and Service
Privacy Policy
At Real Air Solutions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and advertising services.
Last updated 19th November 2025
Information We Collect
We may collect the following types of information:
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Personal Information: such as your name, phone number, email address, and service enquiry details when you submit a form or contact us directly.
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Usage Data: including your IP address, browser type, device information, and how you interact with our website.
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Cookies and Tracking Data: we use cookies and similar technologies (such as Google Ads and Microsoft Clarity) to analyse user behaviour and improve your website experience.
How We Use Your Information
We use the information collected to:
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Respond to your enquiries or service requests.
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Improve our website, products, and services.
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Analyse how users interact with our website to enhance user experience.
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Deliver and measure the effectiveness of our advertising campaigns (e.g., Google Ads).
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Show relevant ads based on your past visits to our website (remarketing).
Google Ads & Remarketing
We use Google Ads and other advertising tools to reach potential customers.
Google and its partners may use cookies to serve ads based on your past visits to our website.
You can opt out of personalised ads by visiting the Google Ads Settings page.
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Microsoft Clarity & Analytics
We use Microsoft Clarity and Google Analytics to better understand how visitors use our website. These tools record user interactions (such as clicks, scrolls, and form inputs) in an anonymised way to help us improve usability.
For more details on how Microsoft collects and uses data, please visit the Microsoft Privacy Statement.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share data only with trusted third-party service providers who assist in operating our website and advertising — and only for the purposes described in this policy.
Data Security
We take reasonable steps to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You may:
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Request access to the personal information we hold about you.
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Ask us to correct any inaccuracies.
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Opt out of marketing communications or advertising cookies.
To exercise your rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Real Air Solutions.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
